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Privacy
Transport and logistics

The office of a fleet, while the trucks keep moving.

For carriers, freight brokers, couriers and warehouses. Drivers and dock crews tell afka what happened, by voice or with a photo, in their own language. afka files it on the load, gets the right person or system moving, and answers your customers.

I-95I-80Northwind DepotSigned BOLphoto · two pallets shortMarcus · 14:21"40 minutes late"Ruben · voice · 11:08"Warning light on"Marcus · voice · 14:22AToday38 driver updates · 12 papers filed · 2 for a person
Marcus HaleDriver · Talk, from the cab · 14:21
Delivered at Harbor Road. Two pallets short, the receiver wrote it on the bill of lading and signed.
bill-of-lading-4471.jpgPhoto · 1 page
afkaAGENTOut loud · 14:21
Got it. The signed bill of lading is on load 4471 with the shortage note, the broker has the email, and the claim is with Nora. Your next pickup is Mill Street at 16:00, the gate code is in your trip.
Drivers talk to it from the cabEvery load's paperwork in one placeThe office hears only what needs a person
Who it is for

Everyone who moves freight, not only the trucks.

The same afka runs the office of a carrier, a broker's desk, a courier's dispatch and a warehouse's dock. It learns your loads, customers and people, and works in the tools you already have.

Carriers and fleets

Driver updates, paperwork per load, billing packets and driver files.

Freight brokers

Rate confirmations, carrier packets, check calls and shipper updates.

Couriers and last mile

Proof of delivery, failed drops, customer questions and route changes.

Warehouses and 3PL

Dock appointments, receiving discrepancies, damage photos and client updates.

What it is worth

Give your dispatcher back the hours the phone takes.

Every call, photo and email that a person only passes on costs minutes. Supervisors stop being human routers. Here is what that is worth for a typical carrier, and for smaller and larger fleets.

92hours back every monthOffice time no longer spent passing work on.
$2,170saved every monthAt about $23.50 an hour: the US median pay of a dispatcher, $48,880 a year (BLS, May 2024), before benefits.
0.6of a full‑time roleTime back for brokers, customers and the next load.
For 25 trucks60 driver calls, papers and check‑ins a day6 minutes each70% handled by afka

10 trucks

About 37 hours and $870 back every month.

25 trucks

About 92 hours and $2,170 back every month.

60 trucks

About 222 hours and $5,210 back every month.

An estimate, not a promise: a working month of 22 days, a full‑time month of 160 hours, and the time a person spends today on work afka can take over. The hourly cost is the US median pay of a dispatcher (BLS, May 2024), before benefits. Once afka is running, your weekly report shows the hours it actually saved.

What it takes off the plate

Four jobs that fill a transport office every day.

Each one arrives by email, by document or by a call from the road, which is exactly where afka works.

Broker and shipper email

Every rate confirmation read and filed

It reads what brokers send, checks it against what was agreed, files it on the load and flags anything that does not match before the truck is dispatched.

Driver updates

Drivers report by voice, the office sees it written

Arrivals, delays, breakdowns, a photo of the signed paperwork. A driver says it once in Talk; afka logs it on the load, tells the customer or broker, and only calls the office in when a person is needed.

Billing

The billing packet built the day the load delivers

Rate confirmation, bill of lading, proof of delivery and the invoice, put together as one file for the customer or your factoring company. The invoice waits for your approval before it goes out.

Driver files

Driver files kept up to date

It tracks the dates in every driver file, asks for renewals in time and keeps the copies on record. Hiring decisions about a driver always stay with a person.

Talk

Your drivers already talk. Now the office hears every word.

One or two people in the office connect the tools once. After that every driver installs Talk from the QR code in the cab and speaks to afka in their own language: report a delivery, send a photo of the paperwork, flag a problem, ask what is next.

Priced per workspace with unlimited seats, so every driver and dock worker can use Talk without a licence of their own.

NORTHWINDFREIGHT"Truck 12 has a warning light on.I'm at the yard, not leaving yet."Ruben Costa · Talk · 05:52AShop booked for 07:00 · Nora toldThe 06:30 load moves to Truck 9. Ruben has the new trip.
A day with afka

From the first check‑in to the evening report.

What a 25‑truck carrier's office looks like when afka does the repetitive part.

Check‑insSix in the morning

Drivers report by voice. Delays and problems reach the right person before the office opens.

Broker inboxNine o'clock

New rate confirmations read, checked and filed on their loads. Questions to brokers drafted.

DeliveriesHalf past two

Signed proofs of delivery come in as photos. Billing packets are assembled the same afternoon.

Owner's reportSix in the evening

Loads delivered, invoices waiting for approval, files expiring soon, in one message.

Getting started

Working on day one, not next quarter.

No new software for the drivers and no project for the office. Connect what you already use, put a code in every cab, and read the first report the same evening.

Connect the office

Your inbox, your chat and the tools you already pay for, in a few clicks. afka reads what is there and learns your loads, customers and people.

Put a code in every cab

Each driver scans it once with the phone camera, joins your company and starts talking. Nothing to learn, any language.

Read the first report tonight

What was delivered, what waits for your approval and what is about to expire, in one message every evening.

On the road

Talk to afka from the cab.

The same Talk app as on our home page, on every driver's own phone. A driver speaks, afka answers out loud, and the work lands where the office sees it.

  • A real conversation in the driver's own language. It asks when something is unclear and already knows your loads, customers and procedures.
  • The small plus next to Start talking adds a photo or a file. afka reads it and files it on the load.
  • The same rules as in the office. Anything that spends money waits for a person.
On a call
Before a call
Camera, photos or files
In the office

Email and the tools you already pay for.

The office works with afka where it already works: email, Microsoft Teams, Slack or Google Chat, and the dashboard. Your tools connect in a few clicks.

Plus your TMS, telematics and accounting through managed connectors. If what you use is not there, afka writes the connection itself.

Questions

Before you put it on the road.

How do drivers get started?+

Each driver gets their own afka account under your company, at no extra cost because seats are unlimited. The office invites them or prints the join code for the cab; the driver scans it with the phone camera, signs in and Talk installs on the home screen. Give each driver a short walkthrough on the first day: how to start a call, send a photo and ask what is next.

Can drivers send photos of the paperwork?+

Yes. A driver photographs the signed bill of lading, a delivery note or a receipt in Talk. afka reads it, files it on the load and tells the office what it found.

Can drivers share one company phone or one login?+

No, and it matters. afka knows who is speaking, so each driver needs their own account: their calls, their loads and their language stay theirs, and nobody can act with the owner's permissions. A driver can use Talk on a work phone or on their own.

We do not use Slack or Teams. Does that matter?+

No. The office can work with afka in email and on the dashboard, and drivers use Talk.

Does it replace my dispatcher?+

It takes the repetitive part: the inbox, the paperwork, the check‑ins and the calls that only need logging. Your dispatcher keeps the decisions and the relationships.

What happens when a truck breaks down?+

The driver tells afka what happened. afka opens the case on the truck, tells the shop and your dispatcher, keeps the customer informed and calls the driver back with the plan. Anything that spends money waits for a person.

What does it cost?+

A plan per workspace with unlimited seats, plus credits for the work it does. Every driver can use Talk.

Give your office its day back.

See afka run a transport office's day in a 25‑minute demo.

Book a demo