A deep agent that runs your whole store across Shopify, WooCommerce, BigCommerce, Amazon, eBay and Etsy, not just one. It answers shoppers and takes real actions on every platform, runs your store operations from catalog to suppliers, watches your true profit after ad spend, and reports only what actually happened, in real time.
What is the afka E-commerce agent? A single AI Brain that runs the whole store as two coordinated agents on one order record: a Buyer agent that answers shoppers and takes real actions (WISMO, returns, gated refunds, order and address edits, subscription changes), and a Store-ops agent that handles catalog and listings, supplier POs, product content, and ad-spend audits. It works across Shopify, WooCommerce, BigCommerce, Amazon, eBay and Etsy, reasons over your true net profit after ad spend to flag SKUs and campaigns quietly losing money, and reports in real time with attribution that traces to a real event. Card numbers never reach the model: a card number typed into chat is detected and redacted at the boundary in code. It acts, it doesn't just display; every platform, not just Shopify.
Most store AI acts only on Shopify, only shows you data it can't act on, and resolves from the help center alone. afka acts across every platform you sell on, runs the operations behind the storefront, watches your real margin, and answers from all your knowledge.
A Buyer agent for shoppers and a Store-ops agent for catalog, suppliers, content and margin, across every platform. Sensitive actions are gated by an autonomy tier you set, and written to an append-only audit log.
Handles WISMO, returns, refunds, order and address edits, and subscription changes, executed on Shopify, WooCommerce, Amazon, eBay and more, not display-only and not one platform. Every answer is cited; money-moving actions are gated to the caps you set.
Keeps catalog and listings, product content, and supplier POs in order across platforms, drafts descriptions and listing updates, and prepares purchase orders when stock runs low. Every catalog write and PO is gated to your approval and logged.
Reasons over net profit after ad spend, COGS and fees per SKU, campaign and channel, the margin math display-only tools can't compute, runs ad-spend audits, and flags what's quietly losing money, with the numbers and a fix ready to approve.
Surfaces late shipments and stockouts before the customer asks, drafts the delay notice and the reorder, recovers abandoned carts on the channel the shopper actually uses (email or SMS), and reports in real time with attribution that traces to a real event. No 72-hour delay, no inflated ROAS.
The same four questions get answered on every action and written to the audit log: who started it, which agent ran it, what data it touched, and why it was allowed.
Pulls orders, refunds, fees, COGS and ad spend from your stores, marketplaces, 3PL and Meta & Google into a single record, across platforms, not one.
Revenue minus COGS, shipping, fees and ad spend, per SKU and per campaign, the real number, not ROAS theater.
One Meta campaign ran at negative true margin three days straight. It drafts the pause and a reallocation plan, with the per-day loss shown.
Held · budget moveOne click pauses and reallocates within your cap. The action, the reason, and the recovered spend land in the append-only audit log.
It runs the nightly reconciliation while you sleep, then sends one message at 07:30, not ten. Real numbers, in real time, attributed to real events.
This vertical moves money, reprices your catalog, and speaks to your buyers across platforms. The hard limits are enforced in code, not asked of the model. Every afka agent is built to the same operating standard.
Refunds run only within your caps (a dollar limit, a day window, a SKU scope, after confirm). Reprices respect a margin floor; budget moves and supplier POs respect a cap. Above any limit, it waits at an approval card.
A raw card number typed into a chat is detected and redacted at the boundary in code, before it reaches the model or afka. The agent never sees or stores a raw card number, and marketplace appeals are always signed by a person, never submitted for you.
Reporting is real-time with no 72-hour delay, and attribution traces to a real event, never inflated to make ROI look better than it was. Solved means verified solved.
One order record and one shared memory across your afka agents means a store signal doesn't die in a ticket, it goes where it can act.
A loyal, high-AOV shopper becomes a signal to your sales agent, with the full order history attached, not a cold guess.
A sudden jump in refunds becomes a margin-and-quality flag, so the supplier or listing problem surfaces before it eats the month.
A traffic surge from a campaign becomes a capacity signal to your recruiting agent, before the support queue breaks.
A pre-purchase question routes to your support agent instantly, with the cart and catalog context already attached.
Being specific about the edges is part of the standard. Here is where the agent deliberately stops.
Refunds stay inside your dollar and day limits; reprices respect your margin floor; budget moves and POs respect your cap. Even on Auto, anything past a limit waits for you.
A card number typed into chat is detected and redacted at the boundary before it reaches the model. afka never sees or stores a raw card number, on any platform.
Amazon account-health plans and appeals are always human-signed. The agent drafts the evidence; a person submits it. No autonomy tier bypasses this.
If your store says shipped and your 3PL says not picked, it shows you both and asks, never guesses. A fraud pattern freezes order actions for your review.
Connect your stores and marketplaces, delegate the queue, the catalog and the margin math, and wake up to shoppers answered, leaks flagged, and every money move gated, across every platform you sell on.