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Restaurant and hospitality groups

Run every venue. Close every night clean.

For restaurant groups, cafés, hotels and bars with more than one door. Chefs, managers and floor staff tell afka what happened, by voice or with a photo, in their own language. afka files it on the venue, gets the right person moving and answers your guests.

NorthFork HarborNorthFork MarketNorthFork Rooftop"Table of 12 at eight"Priya · voice · 17:20"Sea bass is out"Marcus · voice · 18:40Produce deliveryphoto · 2 cases shortMarcus · 18:38ATonight3 venues open
Marcus HaleHead chef · Talk, from the pass · 18:40
Produce came in two cases of lemons short, here is the delivery note. And we are out of sea bass for tonight.
delivery-note-harbor.jpgPhoto
afkaAGENTOut loud · 18:40
Got it. The shortage is on the invoice and a credit request is with the supplier. Priya and the floor team know the sea bass is out, and two extra cases of lemons are on tomorrow's order.
Teams talk to it mid‑serviceEvery venue's night on recordGuests get an answer the same day
Who it is for

Every group with more than one door.

The same afka runs the office of a restaurant group, a café chain, a hotel and a bar or events business. It learns your venues, suppliers, people and guests, and works in the tools you already have.

Restaurant groups

Supplier invoices, guest reviews, closing reports and maintenance across every venue.

Cafés and bakeries

Stock and orders, opening checklists, rota cover and the same answers for every site.

Hotels and short stays

Guest messages, room issues, housekeeping handovers and the restaurant and bar beside them.

Bars, events and catering

Event briefs, supplier orders, staff for each night and the follow‑up after every booking.

What it is worth

Give your managers back the hours after close.

Every delivery note, review, rota change and closing call that a manager only passes on costs minutes they owe the floor. Here is what that is worth for a typical group, and for a single venue or a larger one.

90hours back every monthManager time no longer spent on paperwork and phone calls.
$3,010saved every monthAt $33.36 an hour: the US median pay of a food service manager (BLS, 2025), before benefits.
0.6of a full‑time roleTime back on the floor, with guests and the team.
For 3 venues40 deliveries, reviews, reports and calls a day8 minutes each65% handled by afka

1 venue

About 30 hours and $1,000 back every month.

3 venues

About 90 hours and $3,010 back every month.

8 venues

About 240 hours and $8,020 back every month.

An estimate, not a promise: a working month of 26 days, a full‑time month of 160 hours, and the time a person spends today on work afka can take over. The hourly cost is the US median pay of a food service manager (BLS, 2025), before benefits. Once afka is running, your weekly report shows the hours it actually saved.

What it takes off the plate

Four jobs that fill a manager's day before service even starts.

Each one arrives as a delivery note, a review, a message after close or a call from the kitchen, which is exactly where afka works.

Suppliers and deliveries

Every delivery checked against the invoice

A chef sends a photo of the delivery note. afka matches it to the order and the invoice, asks the supplier for the credit and puts the shortfall on the next order.

Guest reviews and messages

Every review answered, and the pattern behind it found

afka drafts a reply for each review in your manager's voice, answers booking questions, and tells the kitchen when the same complaint keeps coming back.

Closing reports

One message at close instead of three phone calls

Each manager says how the night went on the way out. afka files it on the venue and sends the owner one report for the whole group, with what needs a decision at the top.

Maintenance and checks

Problems logged and fixed before they cost a service

A broken fridge, a leaking dishwasher or a failed check is reported in a sentence. afka keeps the log, requests the engineer under your contract and anything that spends money waits for a person.

Talk

Your kitchen already shouts. Now the office hears it.

One or two people in the office connect the tools once. After that every chef, manager and server installs Talk from the QR code on the staff noticeboard and speaks to afka in their own language: report a delivery, send a photo, flag a problem, ask what is booked tonight.

Priced per workspace with unlimited seats, so every member of staff in every venue can use Talk without a licence of their own.

T12 x4T7 x2T3 x6T9 x2"Dishwasher is down at Harbor,error E4. We are washing by hand."Marcus · Talk · 19:12AEngineer call‑out drafted · waits for NoraMarket sends two racks of glasses over for tonight.Approved 19:20 · engineer at 08:00On the venue's record with the job sheet
A day with afka

From the morning delivery to the closing report.

What a group of three venues looks like when afka does the repetitive part.

DeliveriesSeven in the morning

Delivery notes come in as photos and are matched to orders and invoices before the first prep list.

Lunch serviceTwelve o'clock

Guest messages and booking questions are answered while the team is on the floor.

Pre‑shiftFive in the afternoon

Each venue hears tonight's bookings, large tables, sold‑out dishes and who is covering which section.

CloseEleven at night

Managers say how the night went. The owner reads one report for the group before bed.

Getting started

Working by tonight's service, not next quarter.

No new software for the team and no project for the office. Connect what you already use, put a code on every staff noticeboard, and read the first closing report the same night.

Connect the office

Your inbox, your chat and the tools you already pay for, in a few clicks. afka reads what is there and learns your venues, suppliers and people.

Put a code on every staff noticeboard

Each member of staff scans it once with the phone camera, joins your company and starts talking. New starters on Friday are on Talk by Friday night.

Read the first report tonight

Which venues are closed, which reviews have a reply ready and what waits for your approval, in one message after the last door shuts.

In the kitchen

Talk to afka from the pass.

The same Talk app as on our home page, on every member of staff's own phone. They speak, afka answers out loud, and the work lands where the office sees it.

  • A real conversation in their own language. It asks when something is unclear and already knows your venues, suppliers and menus.
  • The small plus at the top adds a photo or a file. afka reads it and files it on the venue.
  • The same rules as in the office. Anything that spends money waits for a person.
On a call
Before a call
Camera, photos or files
In the office

Email and the tools you already pay for.

The office works with afka where it already works: email, Microsoft Teams, Slack or Google Chat, and the dashboard. Your tools connect in a few clicks.

Plus your POS, reservations and inventory software through managed connectors. If what you use is not there, afka writes the connection itself.

Questions

Before your first service with afka.

How does the team get started?+

Each member of staff gets their own afka account under your company, at no extra cost because seats are unlimited. The office invites them or pins the join code to the staff noticeboard; they scan it with the phone camera, sign in and Talk installs on the home screen. Give each person a short walkthrough on their first shift: how to start a call, send a photo and ask what is booked tonight.

Our staff changes every season. Is that a problem?+

No. New starters join with the same code, and when someone leaves the office removes them in one click. What they reported stays on the venue's record.

Can the team share one tablet or one login?+

No, and it matters. afka knows who is speaking, so each person needs their own account: their reports, their venue and their language stay theirs, and nobody can act with the owner's permissions. Talk works on a work phone or on their own.

Can it reply to reviews on its own?+

It drafts every reply in your manager's voice. You choose which kinds it may send by itself; anything that offers a refund, a voucher or money waits for a person.

Our kitchen speaks several languages. Does that matter?+

No. Each person talks to afka in their own language, in as many languages as the models handle, and managers read everything in theirs.

What does it cost?+

A plan per workspace with unlimited seats, plus credits for the work it does. Every chef, manager and server can use Talk.

Close the night with nothing left to chase.

See afka run a restaurant group's day in a 25‑minute demo.

Book a demo