Heating, cooling and plumbing
Service visits, quotes from the field, parts orders and annual service plans.
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For heating, plumbing, electrical, landscaping and other home and building services. Technicians and crews tell afka what they did and what they found, by voice or with a photo, in their own language. afka files it on the job, drafts the quote and the invoice, and keeps your customers informed.
The same afka runs the office of a heating and plumbing company, an electrical contractor, a landscaping business and a pest control or home services firm. It learns your customers, jobs, prices and people, and works in the tools you already have.
Service visits, quotes from the field, parts orders and annual service plans.
Job sheets, safety checks, certificates and site access for every contract.
Crew reports, recurring visits, weather reschedules and seasonal contracts.
Inspections, recurring treatments, signed reports and renewals for every customer.
Every job sheet, quote request and reschedule that a person only passes on costs minutes, and every invoice that waits costs days of cash. Here is what that is worth for a typical company, and for smaller and larger fleets.
About 40 hours and $940 back every month.
About 81 hours and $1,880 back every month.
About 243 hours and $5,630 back every month.
An estimate, not a promise: a working month of 22 days, a full‑time month of 160 hours, and the time a person spends today on work afka can take over. The hourly cost is the US median pay of an administrative assistant (BLS, May 2025), before benefits. Once afka is running, your weekly report shows the hours it actually saved.
Each one arrives as a call from a van, a photo from a job, a customer email or a date in the service calendar, which is exactly where afka works.
The technician says what was done and sends the photos. afka writes the job sheet on the customer's record, prices it from your rates and sends the invoice before the van leaves the street.
A photo of the failing part becomes a priced quote from your parts list and rates. It waits for your approval, then reaches the customer within the hour instead of next week.
A customer asks for another day. afka finds a slot on the right technician's route, confirms it with the customer and updates the van's day without a call to the office.
afka knows which customers are due for their annual service or seasonal visit, reminds them, books the visits into the routes and renews the plans that are ending.
One or two people in the office connect the tools once. After that every technician and crew member installs Talk from the QR code in the van and speaks to afka in their own language: close a job, send a photo, ask for a quote, ask where to go next.
Priced per workspace with unlimited seats, so every technician and crew member can use Talk without a licence of their own.
What a field service company with four vans looks like when afka does the repetitive part.
Each technician hears the day's jobs, gate codes and parts to pick up before the van leaves the yard.
Jobs are closed by voice with photos. Customers hear when the technician is on the way.
Findings from the field become priced quotes that wait for your approval, not for tomorrow.
Every finished job is invoiced, and the owner reads one message: done, quoted and waiting for approval.
No new software for the technicians and no project for the office. Connect what you already use, put a code in every van, and read the first report the same evening.
Your inbox, your chat and the tools you already pay for, in a few clicks. afka reads what is there and learns your customers, prices and people.
Each technician scans it once with the phone camera, joins your company and starts talking. Nothing to learn, in their own language.
Which jobs are done, which quotes wait for your approval and what was invoiced, in one message every evening.
The same Talk app as on our home page, on every technician's own phone. They speak, afka answers out loud, and the work lands where the office sees it.
The office works with afka where it already works: email, Microsoft Teams, Slack or Google Chat, and the dashboard. Your tools connect in a few clicks.
Plus your job management, scheduling and accounting software through managed connectors. If what you use is not there, afka writes the connection itself.
Each technician gets their own afka account under your company, at no extra cost because seats are unlimited. The office invites them or puts the join code in the van; they scan it with the phone camera, sign in and Talk installs on the home screen. Give each person a short walkthrough on the first day: how to start a call, send a photo and ask where to go next.
Yes. Before and after photos, a failing part, a serial plate or a signed job sheet. afka reads it, files it on the job and uses it for the quote or the invoice.
No, and it matters. afka knows who is speaking, so each person needs their own account: their jobs, their reports and their language stay theirs, and nobody can act with the owner's permissions. Talk works on a work phone or on their own.
It prepares them from your prices and the technician's report. You decide which kinds may go out by themselves; anything new or above your limit waits for a person.
It takes the repetitive part: job sheets, quotes, invoices, reschedules and reminders. Your office manager keeps the customers, the pricing decisions and the people.
A plan per workspace with unlimited seats, plus credits for the work it does. Every technician and crew member can use Talk.
See afka run a field service company's day in a 25‑minute demo.
Book a demo