Less floor-to-office friction
The right details arrive with the first report.
LogisticsKeep orders moving.
Keep orders moving.
Keep exceptions
under control.
Turn a short receipt, an empty pick location or a missed pickup into a clear next action. afka connects the floor, inventory control and client services around the same work.
Third-party logistics · Warehousing · Fulfilment
44 hours back / monthExplore a prepared workload example →A short receipt.
A clear next step.
RECEIPT PO 88123Evidence captured
Receiving discrepancy
Expected120 cases
Received108 cases
Difference−12 cases
▤ Receiving photos · 2 attachments
✓
Compare the count
Receipt matched to the purchase order.
✓
Find the client’s instructions
Receiving SOP brought into the case.
✓
Prepare the client notice
Facts and photos ready for review.
CLIENT SERVICESNotice ready for approval
Illustrative workflow · Sample records
Faster exception handling
Inventory and client teams work from one record.
More visible commitments
Client cutoffs and unresolved receipts stay in view.
From an interruption to a resultThe work around the work.
The work around the work.
Handled with context.
Resolve the discrepancy. Keep the receipt moving.
“This delivery is twelve cases short.”
Compare the evidence
Match the PO or advance ship notice to the count and condition reported at the dock.
Apply the client’s rule
Find the receiving SOP and draft the client notice. Route billable rework for approval.
Confirm the resolution
Keep the receipt and case linked while inventory control records the final discrepancy.
✓ The client team gets the facts without another round of questions.
An empty location should not mean a dead end.
“B-14 is empty. I need this SKU for the next order.”
Look for available stock
Check the SKU across connected inventory locations for another pickable source.
Protect the order
Flag the order at risk and route any hold through the workflow’s permissions.
Resolve the mismatch
Prepare a recount task for the lead and track the count or human confirmation.
✓ Pickers get a next step. Inventory control gets the discrepancy.
Bring a missed pickup into focus before the cutoff.
“The carrier hasn’t arrived. Six shipments are ready.”
Find what is at risk
Gather the carrier, scheduled time, shipments and client cutoffs.
Prepare the response
Alert the dock coordinator and draft the carrier message for review.
Track collection
Follow the shipment status or the coordinator’s confirmation through to resolution.
✓ The dock, client services and carrier response stay connected.
Example workflows. Your company’s rules, permissions and connected tools guide each action.
More of the day, coveredOne platform for the
One platform for the
exceptions that add up.
Equipment downtime
Log a forklift or charger fault, prepare the maintenance work order and track repair confirmation.
Client order complaints
Bring together order lines, pick records and photos. Draft the reply and any proposed reship for approval.
Shift cover
Find eligible cover, prepare offers and agency requests, and keep schedule changes with the shift lead.
Packaging & supplies
Check overflow stock, prepare replenishment and apply the location’s spending permissions.
Safety & facilities
Capture a rack strike, spill or dock issue, escalate to the responsible people and keep an evidence trail.
Client SOP questions
Give workers the packing, labelling and handling instructions relevant to their role and client.
Follow-through built inSee the patterns
See the patterns
behind the interruptions.
afka connects recurring reports, open work and company context. Your team sees what needs attention and a practical next action to review.
For the operations lead
01
Zone B · repeated empty locations
Prepare a zone recount for inventory control.
02
3 receipts · approaching the client SLA
Help the lead prioritise the next shift.
03
Forklift 7 · recurring hydraulic faults
Prepare a service review for maintenance.
Illustrative signals and sample counts.
The value of less chasing
Small tasks. A bigger difference.
See what less manual handling could mean across a working month.
Illustrative monthly capacity22hours
of handling time freed
20 exceptions a day
More capacity for the next order.
Less time relaying counts, chasing context and repeating updates. More capacity for the floor and client teams to resolve the work.
$550monthly value of that time
2.8 daysequivalent team capacity per month
$6,600annual value at the same workload
How this example is worked out
20 reports and follow-ups/day × 5 minutes each × 60% handling-time reduction × 22 working days. Time valued at $25.00/hour. One working day = 8 hours.
Scenario assumptions, not measured customer results. Time value is before subscription, usage and setup costs; it is not additional revenue or guaranteed cash savings.
Illustrative monthly capacity44hours
of handling time freed
40 exceptions a day
More capacity for the next order.
Less time relaying counts, chasing context and repeating updates. More capacity for the floor and client teams to resolve the work.
$1,100monthly value of that time
5.5 daysequivalent team capacity per month
$13,200annual value at the same workload
How this example is worked out
40 reports and follow-ups/day × 5 minutes each × 60% handling-time reduction × 22 working days. Time valued at $25.00/hour. One working day = 8 hours.
Scenario assumptions, not measured customer results. Time value is before subscription, usage and setup costs; it is not additional revenue or guaranteed cash savings.
Illustrative monthly capacity88hours
of handling time freed
80 exceptions a day
More capacity for the next order.
Less time relaying counts, chasing context and repeating updates. More capacity for the floor and client teams to resolve the work.
$2,200monthly value of that time
11.0 daysequivalent team capacity per month
$26,400annual value at the same workload
How this example is worked out
80 reports and follow-ups/day × 5 minutes each × 60% handling-time reduction × 22 working days. Time valued at $25.00/hour. One working day = 8 hours.
Scenario assumptions, not measured customer results. Time value is before subscription, usage and setup costs; it is not additional revenue or guaranteed cash savings.
Prepared examples · No figures to enter · Explore the assumptions below each example
From the frontline to the officeSay it once.
Say it once.
Carry the context forward.
Floor teams report through Talk afka in their own language, with voice, text, photos and files. Managers receive the context where they work, with a clear owner and escalation for urgent cases.
Explore Talk and the platform →“Expected 120 cases. We counted 108.”
afka
I’ll capture the details and bring this to the right person. You can ask me for the status here.
Talk afka → Company context → Responsible team
Connect the operationKeep the systems.
Keep the systems.
Connect the work between them.
Warehouse & order records
WMS, purchase orders, receipts and shipping status.
Maintenance & staffing
Equipment records, maintenance tools and schedules.
Knowledge & communication
Client SOPs, Slack, Microsoft Teams and email.
Connections and available actions depend on the system and account permissions. Confirm the tools and workflows for your operation during setup.
Make the first result tangibleStart with one workflow.
Start with one workflow.
Build from there.
Start with the client rules
Connect warehouse records and add receiving, packing and handling SOPs.
Connect the people
Set up floor groups, shift leads, inventory control and client-service responsibilities.
Prove one workflow
Run a receiving discrepancy from report to resolution before expanding across the operation.
A few useful details
Questions, answered.
Is Logistics only for transport companies?
This page is for warehouse, fulfilment and 3PL operations: receiving, inventory, picking, packing and outbound coordination. Our Transport page covers carriers, drivers and fleets.
Can it follow different rules for different clients?
Yes. Client SOPs and the context of the receipt or order guide the workflow. Access follows the worker’s role and group; sensitive commercial information stays with the appropriate staff.
Does afka change inventory or approve credits by itself?
Inventory control owns stock adjustments and receipt closure. Client credits, billable rework and other financial decisions follow the required approval rules.
Can we use our existing warehouse systems?
The setup connects the relevant records, tools and documents. Available actions depend on each system and permission; where direct confirmation is unavailable, the responsible person confirms the result.
Fewer loose ends.
More room to keep orders moving.
Start with a real task, or walk through your operation with us.