These terms govern your access to and use of afka, our managed AI agent platform, together with our website, apps, and channels. Please read them carefully. By using afka, you agree to these terms.
afka (“afka,” “we,” “us,” or “our”) is operated by Afka, Inc., a Delaware C-corporation. These Terms of Service (the “Terms”) form a binding agreement between you and afka. By creating an account, accessing, or using the Service, you agree to these Terms and to our Privacy Policy. If you are using afka on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization.
afka is intended for business use by users who are at least 16 years old. You agree to provide accurate account information, keep it current, and keep your credentials secure. You are responsible for all activity under your Workspace, including actions taken by users you invite. Notify us at support@afka.ai if you suspect unauthorized access.
afka provides Agents that connect to your tools and complete work end to end. You control how much autonomy an Agent has — from drafting only, to acting with approval for sensitive steps, to acting automatically within the limits you set. Sensitive and irreversible actions can be gated for your approval, and every action is recorded in your audit log. You decide which tasks to delegate, which connections to grant, and which actions to approve.
You are responsible for your use of the Service and for the tasks you delegate and the actions you approve. You agree not to:
You are responsible for ensuring your use of Agents complies with the laws and third-party terms that apply to you and your connected tools.
When you connect a third-party app, you authorize afka and your Agents to access and act in that app to perform the work you request, until you disconnect it. Your use of third-party services remains subject to their own terms, and afka is not responsible for third-party services or for actions you instruct an Agent to take in them. You can disconnect a Connected Account at any time.
Agents use automated systems and can make mistakes or produce incomplete or inaccurate results. You are responsible for reviewing output and for any action you approve or allow to run automatically. The Service does not provide legal, financial, medical, or other professional advice. Use approval gates, allow-lists, and spending caps to keep automated actions within limits you are comfortable with.
If we offer a trial, it gives you access for the stated period. Unless you cancel before the trial ends, it may convert to a paid plan at the then-current price. We may modify or discontinue trials at any time.
We own the Service, including its software, design, and brand, and all related intellectual-property rights. We grant you a limited, non-exclusive, non-transferable right to use the Service under these Terms.
You keep ownership of your Content, including the work products your Agents produce for you. You grant afka a limited license to host, process, and transmit your Content solely to provide and improve the Service and to perform the tasks you request. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.
Each party may access the other's confidential information in connection with the Service. Each party agrees to protect the other's confidential information with reasonable care and to use it only as needed to perform under these Terms, except where disclosure is required by law.
These Terms apply while you use the Service. You may stop using afka and close your Workspace at any time. We may suspend or terminate access if you breach these Terms, fail to pay, or create risk or legal exposure for afka or others. On termination, your right to use the Service ends; we will make your Content available for export for a limited period and then delete or de-identify it as described in our Privacy Policy, subject to legal requirements. Terms that by their nature should survive (for example, IP, disclaimers, liability, and indemnity) will survive termination.
The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI output will be accurate or fit for your purpose. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.
To the maximum extent permitted by law, afka will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. afka's total liability for any claim arising out of or relating to the Service will not exceed the amount you paid to afka for the Service in the twelve months before the event giving rise to the claim. These limits apply even if a remedy fails of its essential purpose.
You will defend, indemnify, and hold harmless afka and its officers, employees, and agents from and against claims, damages, and costs (including reasonable legal fees) arising out of your Content, your use of the Service, your Connected Accounts, or your violation of these Terms or applicable law.
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. Before filing a claim, you agree to first contact us at support@afka.ai so we can try to resolve it informally. Any dispute that cannot be resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in Delaware, and you consent to venue there, except where applicable law gives you the right to bring a claim in your local courts.
We may update these Terms or the Service from time to time. If we make material changes to these Terms, we will update the date above and, where appropriate, notify you. Your continued use of afka after an update means you accept the revised Terms. If you do not agree, stop using the Service.
You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. These Terms, together with our Privacy Policy and, where applicable, our DPA, are the entire agreement between you and afka regarding the Service. Neither party is liable for delays or failures caused by events beyond its reasonable control. Notices to afka may be sent to support@afka.ai.
Questions about these Terms? Email us at support@afka.ai.
Afka, Inc.
2810 N Church St STE 89857
Wilmington, DE 19802
United States