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Marketing and creative agencies

Grow the client list, not the admin.

For marketing, creative, PR and web agencies. Client feedback, change requests, reports and timesheets arrive from every direction. afka turns them into clear tasks, catches out‑of‑scope work before it is done for free, builds the monthly reports and keeps every account on schedule.

Kesler & Co · Spring banner · v3SpringAT KESLER & COShop nowKKPKKesler & Co"Logo bigger, andcan we get a 3rd size?"ARound 3 · 3 changesfrom email, Slack and the callLogo 20% largerMeiButton: "Book now"MeiThird banner sizeOut of scopeChange request · $640quote waits for MarcusAToday20 clients · 37 feedback items · 2 for a person
Marcus HaleAccount director · Talk, after the client call · 11:40
Kesler wants the spring banner moved to the 20th and a third size. Can we do it?
afkaAGENTOut loud · 11:40
Yes, if Mei takes it on Thursday; she has six free hours. The new date is on the brief. The third size is outside the retainer, so a change request for $640 is drafted and waits for you before Kesler sees it.
Feedback becomes one change listScope creep priced, not absorbedReports built before the call
Who it is for

Every agency that sells its people's time.

The same afka runs the account management of a performance agency, a creative studio, a PR and content shop and a web agency. It learns your clients, retainers, rates and team, and works in the tools you already have.

Marketing and performance agencies

Monthly reports from every ad account, client questions on spend and results, campaign changes.

Creative and design studios

Briefs, feedback rounds, version control of approvals and change requests priced before they are made.

PR and content agencies

Coverage tracking, content calendars, client approvals and the weekly update every client expects.

Web and digital agencies

Change requests, bug reports from clients, sprint updates and support hours on every retainer.

What it is worth

Give your account managers back the hours the admin takes.

Every round of feedback retyped, every status question answered and every report built by hand costs minutes your team could bill. Here is what that is worth for a typical agency, and for smaller and larger ones.

106hours back every monthAccount time no longer spent retyping feedback, chasing and reporting.
$5,190saved every monthAt $49.19 an hour: the US median pay of a project management specialist (BLS, May 2025), before benefits.
0.7of a full‑time roleTime back for strategy, creative work and new business.
For 20 clients60 client messages and status questions a day8 minutes each60% handled by afka

8 clients

About 42 hours and $2,080 back every month.

20 clients

About 106 hours and $5,190 back every month.

60 clients

About 317 hours and $15,580 back every month.

An estimate, not a promise: a working month of 22 days, a full‑time month of 160 hours, and the time a person spends today on work afka can take over. The hourly cost is the US median pay of a project management specialist (BLS, May 2025), before benefits; scope you now bill comes on top. Once afka is running, your weekly report shows the hours it actually saved.

What it takes off the plate

Four jobs that fill every account manager's week.

Each one arrives as a client email, a Slack thread, a call, an ad account or an empty timesheet, which is exactly where afka works.

Client feedback

Feedback from every channel becomes one change list

Comments arrive by email, in Slack and on calls. afka gathers them per deliverable and round, assigns each change and keeps every version and approval on record.

Scope and change requests

Scope creep priced before it is done for free

afka knows every retainer: hours, assets and what was promised. A new ask outside it becomes a change request from your rate card, and waits for your approval before the client sees it.

Client reporting

Monthly reports built from the accounts, with the story written

afka pulls the numbers from each client's ad and analytics accounts, writes what changed and why, and has the report ready the day before the call.

Timesheets and capacity

Every hour logged, every new job given to someone with time

afka reminds the team about timesheets, knows who has hours this week and puts new work with the person who can actually do it, so promises to clients hold.

Talk

Every client call ends with the work already moving.

One or two people connect your inbox, Slack, project tool and ad accounts once. After that every account manager and creative can tell afka what the client said on the way out of the meeting, ask what is approved, and hand off a change, by voice, in their own language.

Priced per workspace with unlimited seats, so every account manager, creative and freelancer you bring in can use afka without a licence of their own.

SpringSpringSpringAPPROVEDAPPROVEDAPPROVED"Has Kesler approved thebanner set?"Marcus · Talk · 15:02ATwo of three approvedThe third has one change, with Mei until 15:45.All approved 16:10Files delivered to Kesler's drive
A day with afka

From the morning stand‑up to the last approval.

What an agency with 20 clients looks like when afka does the repetitive part.

Stand‑upNine in the morning

Everyone hears what is due today, what clients sent overnight and who has hours for the new asks.

FeedbackEleven in the morning

Client comments from email, Slack and calls become one change list per deliverable, already assigned.

ReportsTwo in the afternoon

Tomorrow's client reports are built from the accounts, with what changed written down.

Wrap‑upSix in the evening

Approvals filed, timesheets in, change requests waiting for you: one message for the partners.

Getting started

Working on this week's deliverables, not next quarter's.

No new tool for your clients and no project for your team. Connect your inbox, Slack, project tool and ad accounts, tell afka what each retainer covers, and read the first wrap‑up the same evening.

Connect the agency

Your inbox, Slack, project tool, drives and ad accounts, in a few clicks. afka reads what is there and learns each client, retainer and person.

Tell afka what each retainer covers

Hours, deliverables and rates, written once. afka holds every new ask against it and prices what falls outside.

Read the first wrap‑up tonight

What was approved, which change requests wait for you and whose timesheet is missing, in one message every evening.

Between client calls

Talk to afka on the way back from the client.

The same Talk app as on our home page, on every account manager's own phone. They speak, afka answers out loud, and the work lands where the office sees it.

  • A real conversation in their own language. It asks when something is unclear and already knows your clients, their retainers and your briefs.
  • The small plus at the top adds a photo or a file. afka reads it and files it on the client.
  • The same rules as in the office. Anything that spends money waits for a person.
On a call
Before a call
Camera, photos or files
In the office

Email and the tools you already pay for.

The office works with afka where it already works: email, Microsoft Teams, Slack or Google Chat, and the dashboard. Your tools connect in a few clicks.

Plus your project management, design and ad platforms through managed connectors. If what you use is not there, afka writes the connection itself.

Questions

Before you put afka on your first client account.

Does afka judge our creative work?+

No. It collects the feedback, keeps the versions and approvals, and moves the work to the right person. What good work looks like stays your team's call.

Will clients notice afka?+

Only as faster answers and tidier follow‑ups in the channels they already use with you. Anything new that goes to a client, such as a change request, waits for your approval first.

Can it build reports from our clients' ad accounts?+

Yes. It reads the ad, analytics and CRM accounts you connect, builds the report in your format and writes what changed and why.

Is each client's work kept apart?+

Yes. Briefs, feedback, files and reports are filed per client. Your team and freelancers see what their role allows, and every action afka takes is in the audit log.

Our clients work in different languages. Does that matter?+

No. afka reads and answers each client in their own language, and your team reads everything in theirs.

What does it cost?+

A plan per workspace with unlimited seats, plus credits for the work it does. Every account manager, creative and freelancer can use afka.

More clients. Same team. Every hour billed.

See afka run an agency's week in a 25‑minute demo.

Book a demo